Axtel AXC-USB-YUsb Type-AY-Splitter

AXTEL AXC-USB-Y USB Type-A Y-Splitter Training Cable with Microphones

The AXTEL AXC-USB-Y is a professional USB Type-A Y-splitter training cable that enables two USB headsets to connect to a single USB Type-A port. Designed for contact centres and office environments, it facilitates effective call monitoring, coaching, and training with clear audio and integrated microphones.

Key Features

• Connects two USB headsets to one USB Type-A port for dual-user call monitoring and training
• Integrated microphones on both connections for full two-way communication
• Compatible with Axtel USB headsets and most softphone applications
• Plug-and-play USB Type-A interface for quick and easy setup
• Robust construction designed for intensive daily use in busy call centres and customer service departments
• Ideal for live coaching, quality assurance, onboarding, and agent performance improvement

Benefits

The AXTEL AXC-USB-Y enhances training effectiveness by allowing supervisors to silently monitor calls or actively participate when guidance is needed. It supports clear voice communication, helping maintain service standards and deliver consistent customer experiences without additional hardware or complex configurations.

Whether managing a large contact centre or a small support team, this cost-effective solution enables dual-headset training on a single workstation, streamlining deployment and reducing downtime.