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AXTEL AXC-YM Y-Splitter Training Cable with Microphone Supervisor Mute is a professional-grade solution designed for call centres and training environments using corded headsets. It enables real-time call monitoring and coaching by connecting a trainer and trainee to the same device without interrupting the conversation. Key Features Connects two headsets to a single telephone or softphone interface Integrated supervisor mute function for discreet microphone control Enables live call coaching, monitoring, and quality assurance Compatible with selected Axtel and third-party headsets Durable construction for reliable, everyday professional use Ideal for onboarding, performance evaluations, and compliance-driven environments Product Overview The AXTEL AXC-YM Y-Splitter training cable provides a stable connection between two headsets and a single device, allowing supervisors to listen silently or speak to agents as needed. Its intuitive design supports structured coaching and helps improve communication skills, script adherence, and customer satisfaction. Optimised for compatibility with selected Axtel headsets and devices, this cable is perfect for busy contact centres, helpdesks, and training departments prioritising service quality and data protection. Why Choose the AXTEL AXC-YM? Bring greater control, flexibility, and efficiency to your headset-based training sessions while maintaining professional audio standards and a user-friendly workflow with the AXTEL AXC-YM Y-Splitter Training Cable with Microphone Supervisor Mute.